Can’t Get into Icloud Email to Reset Password

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In this digital era, most people have multiple online accounts that require passwords for accessing them. It’s common to forget one’s password resulting in various complications. One of these situations is being unable to log in to one’s iCloud email because of a forgotten password. It can be distressing if you need to access something urgently. This blog will guide you on how to get back into your iCloud email to reset the password.

Video Tutorial:

What’s Needed

Before starting the process of resetting your iCloud email password, you’ll need the following:

  • A stable internet connection
  • Your Apple ID
  • The answers to the security questions
  • A reliable mobile phone number linked to your Apple ID
  • An alternate email address linked to your Apple ID

What Requires Focus?

To recover access to your iCloud email, several aspects need your attention, including:

  • Remembering your Apple ID may take some time thinking and remembering
  • Providing truthful answers to the security questions you set when creating your Apple ID
  • Being flexible to the choices given to you for resetting your password
  • Being patient as resetting the password may take some time

Method 1: Resetting Your iCloud Email Password via

One of the quickest ways to get back into your iCloud email is by resetting the password via This method requires you to have accurate information and answers to your security questions.

  1. Open your preferred web browser and go to
  2. Enter your Apple ID email address and click continue
  3. Enter your phone number linked to your Apple ID or the alternate email address to receive a code
  4. Enter the verification code sent to your phone number or email address
  5. Select the option to reset your password and continue
  6. Enter your new password and click confirm
  7. Log in to your iCloud email using the new password

Method 2: Resetting Your iCloud Email Password on Your iPhone, iPad or iPod Touch

You can also reset your iCloud email password through your iPhone, iPad or iPod touch if you remember the passcode. Follow these simple steps:

  1. Open the settings app
  2. Select your name and then select password and security
  3. Click change password and follow the prompts
  4. Enter your new password and click confirm
  5. Log in to your iCloud email using the new password

Method 3: Contact Apple Support

If you cannot reset your password through the above two methods, your last resort is contacting Apple Support. This option is for those who have tried and failed on every other method or cannot access their email linked to the Apple ID at all.

Follow these steps:

  1. Open your preferred web browser and go to
  2. Click on the apple ID option
  3. Select the option to ‘forgot Apple ID password’
  4. Select the option to ‘Talk to Apple Support Now’ and choose your preferred method of reaching out, which could be calling or texting.
  5. Answer the security questions asked by Apple support and take their recommended steps.

Why Can’t I Reset My iCloud Email Password?

There are several reasons why you might not be able to reset your iCloud email password. These reasons include:

  • Forgetting answers to the security questions
  • The alternate email address associated with your Apple ID is wrong or inaccessible
  • The mobile phone number linked with your Apple ID is unavailable
  • Your Apple ID has been permanently disabled
  • Your iCloud email has been locked due to a suspected security violation or using the email for unknown purposes, or for neglecting the account for an extended period.

To fix the issues above, you need to:

  1. Correct your security questions and answers if you forget them
  2. Update your alternate email address if required
  3. Update your mobile phone number to access verification codes or call customer care to change the phone number.
  4. Verify or reset your account
  5. Contact Apple Support or customer service for help.

Implications and Recommendations

Being unable to reset your iCloud email password can affect your daily routines. It can lead to missing essential emails or failing to access critical accounts. Therefore, it is essential to have a reliable method of resetting the password. Also, ensure you have kept the details of your Apple ID safe.

Here are some recommendations:

  • Remember the answers to the security questions and keep them updated
  • Ensure you have a reliable mobile number and email address on file
  • Avoid using unknown or suspicious online services that may lock your account
  • Use a password manager application to manage your passwords, hence having an easier time remembering when need be.


Q1: Can I Reset My iCloud Email Password on Another Person’s Device?

A1: Yes, you can. However, some measures restrict your use of another person’s device, such as the device asking for a two-factor authentication code to reset your password.

Q2: I Cannot Remember My Apple ID; Can I reset My Password?

A2: No, you can’t reset your password without your Apple ID. Your Apple ID is the essential detail that you require to manage your Apple account. If you cannot remember it, you need to retrieve it before resetting the password.

Q3: Can Someone Else reset My iCloud Email Password Without My Knowledge?

A3: No, they can’t. Recovering and resetting your iCloud email password requires answering several security questions or using the verification methods that Apple ID settings pre-set. It is almost impossible for anyone else to reset your password without your knowledge or access to your verification methods.

Q4: Can I Retrieve My iCloud Email From a Locked Account?

A4: No, you cannot retrieve your iCloud email from a locked account. A locked account requires verification of multiple details, including security questions, emails, and mobile verification. If you locked your account and forgot the password, resetting it is the only way to regain access.

Q5: What Happens If My iCloud Email Account Is Permanently Disabled?

A5: If your iCloud email account is permanently disabled, you won’t be able to access your email. To prevent this, you should ensure that you use it frequently or contact customer support to reactivate it.


Losing or forgetting your iCloud email password can be distressing. However, the methods outlined above can help you regain access to your iCloud email successfully. Moreover, you must secure your Apple ID by remembering the answers to your security questions accurately and updating your email address and mobile number associated with your account. Remember, contacting Apple Support should be your last resort when all other methods have failed.